IG Index Ltd incident

Unable to login/trade on MT4 accounts

Major Resolved View vendor source →

IG Index Ltd experienced a major incident on May 8, 2023 affecting MT4, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2023, 10:13 AM UTC
Resolved
May 08, 2023, 10:56 AM UTC
Duration
43m
Detected by Pingoru
May 08, 2023, 10:13 AM UTC

Affected components

MT4

Update timeline

  1. identified May 08, 2023, 10:13 AM UTC

    The issue has being investigated and fix will be implemented soon

  2. identified May 08, 2023, 10:13 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 08, 2023, 10:56 AM UTC

    This incident has been resolved.