IG Index Ltd incident

L2 Dealer Login Issue

Major Resolved View vendor source →

IG Index Ltd experienced a major incident on November 7, 2023 affecting L2 Dealer, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 08:49 AM UTC
Resolved
Nov 07, 2023, 11:22 AM UTC
Duration
2h 33m
Detected by Pingoru
Nov 07, 2023, 08:49 AM UTC

Affected components

L2 Dealer

Update timeline

  1. investigating Nov 07, 2023, 08:49 AM UTC

    We have been made aware that some clients are unable to log in to L2 Dealer. We're currently investigating this as a High priority.

  2. investigating Nov 07, 2023, 11:21 AM UTC

    The issue has been resolved

  3. resolved Nov 07, 2023, 11:22 AM UTC

    This incident has been resolved.