IG Index Ltd experienced a minor incident on December 11, 2023 affecting Trading, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Trading
Update timeline
- investigating Dec 11, 2023, 12:14 AM UTC
We're currently aware that some clients are experiencing issues trading on our platforms. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).
- monitoring Dec 11, 2023, 12:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 11, 2023, 01:01 AM UTC
This incident has been resolved.