IG Index Ltd incident

INC0756949

Minor Resolved View vendor source →

IG Index Ltd experienced a minor incident on February 12, 2024 affecting ProRealTime charts, lasting 14h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 08:45 AM UTC
Resolved
Feb 12, 2024, 11:38 PM UTC
Duration
14h 53m
Detected by Pingoru
Feb 12, 2024, 08:45 AM UTC

Affected components

ProRealTime charts

Update timeline

  1. investigating Feb 12, 2024, 08:45 AM UTC

    There are currently issues with ProRealTime that may impact trading. We're investigating now at the highest priority. If you need to deal, please use the IG platform or call +44 207 896 0079 (UK), +61 (3) 9860 1734 (AU) and +65 6390 5118 (SG)

  2. resolved Feb 12, 2024, 11:38 PM UTC

    This incident has been resolved.