IG Index Ltd incident

Intermittent issue for Demo Platform

Major Resolved View vendor source →

IG Index Ltd experienced a major incident on March 5, 2025 affecting Demo accounts, lasting 15h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2025, 05:50 AM UTC
Resolved
Mar 05, 2025, 09:33 PM UTC
Duration
15h 42m
Detected by Pingoru
Mar 05, 2025, 05:50 AM UTC

Affected components

Demo accounts

Update timeline

  1. investigating Mar 05, 2025, 05:50 AM UTC

    There are currently issues with the pricing on our Demo platform. We're investigating now at the highest priority. The Live Platform is not affected.

  2. monitoring Mar 05, 2025, 11:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2025, 09:33 PM UTC

    This incident has been resolved.