Resolved after 1 hour 48 minutes, affecting Web platform and Mobile apps and 1 more, on August 29, 2022.
We are continuing to monitor for any further issues.
Affected components
Web platformMobile appsTradingL2 Dealer
Update timeline
- investigating Aug 29, 2022, 02:08 PM UTC
Some clients are experiencing issues trading Turbos on our platforms. We're investigating now at the highest priority. If you need to deal, please call +44 207 896 0079.
- identified Aug 29, 2022, 02:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 29, 2022, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 29, 2022, 02:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 29, 2022, 03:57 PM UTC
This incident has been resolved.
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