IG Index Ltd incident

Platform pricing issues

Minor Vendor's status page →

Resolved after 1 hour 36 minutes, affecting Trading, on August 30, 2022.

monitoring Aug 30, 2022, 02:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 30, 2022, 01:47 PM UTC
Resolved
Aug 30, 2022, 03:23 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 30, 2022, 01:47 PM UTC

Affected components

Trading

Update timeline

  1. investigating Aug 30, 2022, 01:47 PM UTC

    We’re currently investigating reports of a issues with trading and pricing on our platforms. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. investigating Aug 30, 2022, 02:05 PM UTC

    We're continuing to investigate issues with trading and pricing on our platforms.

  3. monitoring Aug 30, 2022, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 30, 2022, 03:23 PM UTC

    This incident has been resolved.

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