Resolved after 48 minutes, affecting Web platform and Mobile apps, on February 26, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Web platformMobile apps
Update timeline
- investigating Feb 26, 2023, 10:14 PM UTC
We are aware some clients are experiencing difficulties in contacting up via phone. We are investigating this at the highest priority. If you need to reach us, please contact us via email or web chat service.
- identified Feb 26, 2023, 10:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 26, 2023, 10:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2023, 11:02 PM UTC
This incident has been resolved.
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