IG Index Ltd incident
Intermittent issues with viewing P&L display on platform
Minor Vendor's status page →
Resolved after 3 hours 9 minutes, affecting Web platform and Mobile apps, on July 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web platformMobile apps
Update timeline
- investigating Jul 28, 2025, 12:05 AM UTC
We're currently experiencing an issue where clients may be seeing stale P&L for total positions. We're investigating this at the highest priority. Individual position P&L is not affected.
- identified Jul 28, 2025, 01:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 28, 2025, 02:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2025, 03:15 AM UTC
This incident has been resolved.
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