IDEXX incident

Delay in results processing for VetConnect PLUS

Notice Resolved View vendor source →

IDEXX experienced a notice incident on September 1, 2026 affecting Diagnostic Results and Web and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:41 PM UTC
Resolved
Sep 01, 2026, 05:30 PM UTC
Duration
1h 49m
Detected by Pingoru
Sep 01, 2026, 03:41 PM UTC

Affected components

Diagnostic ResultsWebMobile

Update timeline

  1. investigating Sep 01, 2026, 03:41 PM UTC

    We are currently investigating an issue with our Google cloud provider.

  2. resolved Sep 01, 2026, 05:30 PM UTC

    This incident has been resolved.