IDEXX incident

DVMI - Large Images failing during zip process

Minor Resolved View vendor source →

IDEXX experienced a minor incident on October 5, 2026 affecting DVMInsight, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 04:48 PM UTC
Resolved
Oct 05, 2026, 06:53 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 05, 2026, 04:48 PM UTC

Affected components

DVMInsight

Update timeline

  1. investigating Oct 05, 2026, 04:48 PM UTC

    Investigating: DVMI large images are failing during the zip process, and downloads may not complete. Our team is investigating and will post an update soon.

  2. monitoring Oct 05, 2026, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2026, 06:53 PM UTC

    This incident has been resolved.