IDEXX incident

ezyVet Performance Issues - APSE2

Minor Resolved View vendor source →

IDEXX experienced a minor incident on August 26, 2026 affecting ezyVet Software: Australia and ezyVet Software: New Zealand, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 03:06 AM UTC
Resolved
Aug 26, 2026, 03:26 AM UTC
Duration
20m
Detected by Pingoru
Aug 26, 2026, 03:06 AM UTC

Affected components

ezyVet Software: AustraliaezyVet Software: New Zealand

Update timeline

  1. investigating Aug 26, 2026, 03:06 AM UTC

    We are currently investigating this issue.

  2. identified Aug 26, 2026, 03:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2026, 03:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 26, 2026, 03:26 AM UTC

    This incident has been resolved.