IDEXX experienced a minor incident on August 7, 2026 affecting ezyVet Software: USA and Canada Central/East, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
ezyVet Software: USA and Canada Central/East
Update timeline
- investigating Aug 07, 2026, 02:56 PM UTC
Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USE1 region. We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
- monitoring Aug 07, 2026, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2026, 05:19 PM UTC
This incident has been resolved.