IDEXX incident

ezyVet Third Party Integration Issue - Heska Imaging

Minor Resolved View vendor source →

IDEXX experienced a minor incident on July 24, 2026 affecting PACS Medical Imaging integrations, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 01:15 PM UTC
Resolved
Jul 24, 2026, 04:00 PM UTC
Duration
2h 44m
Detected by Pingoru
Jul 24, 2026, 01:15 PM UTC

Affected components

PACS Medical Imaging integrations

Update timeline

  1. investigating Jul 24, 2026, 02:16 PM UTC

    Heska Imaging, one of our third-party integrations, is currently experiencing an issue with their Server. This is affecting the ability to order diagnostic imaging requests in ezyVet. Please contact Heska Imaging directly for further details.

  2. resolved Jul 24, 2026, 04:50 PM UTC

    This incident has been resolved.