IDEXX incident
ezyVet - Performance Issue with Global Search Function
Affected components
ezyVet Software: USA and Canada WestezyVet Software: USA and Canada Central/EastezyVet Software: AustraliaezyVet Software: New ZealandezyVet Software: AsiaezyVet Software: Europe/Middle East/Africa
Update timeline
- investigating Apr 28, 2026, 09:50 PM UTC
Our technical team have identified an issue with the Global Search Bar and are currently investigating. We are currently working to further understand the problem and diagnose the cause. As we have further information available we will provide additional updates. We appreciate your patience while we investigate.
- identified Apr 28, 2026, 10:14 PM UTC
Our technical team have identified the root cause and are currently implementing a solution to resolve this issue. Thank you for your continued patience.
- resolved Apr 28, 2026, 10:15 PM UTC
This incident has been resolved.
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