IDEXX experienced a notice incident on July 21, 2026 affecting VetMedStat and VMS Pro and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
VetMedStatVMS ProVMS Admin
Update timeline
- monitoring Jul 21, 2026, 12:57 AM UTC
The issue preventing users from loading the application has been resolved. Our team identified the root cause and implemented a fix. All systems are operational, and we are actively monitoring the application to ensure ongoing stability.
- resolved Jul 21, 2026, 01:38 AM UTC
This incident has been resolved.