IDEXX incident

WebPACS: Unable to Send to external DICOM services

Minor Resolved View vendor source →

IDEXX experienced a minor incident on June 30, 2026 affecting Diagnostic Images, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 03:41 AM UTC
Resolved
Jun 30, 2026, 04:24 AM UTC
Duration
42m
Detected by Pingoru
Jun 30, 2026, 03:41 AM UTC

Affected components

Diagnostic Images

Update timeline

  1. investigating Jun 30, 2026, 03:41 AM UTC

    IDEXX Web PACS is currently unable to send to external DICOM services. We apologize for any inconvenience. Our team is actively working to resolve the issue.

  2. monitoring Jun 30, 2026, 04:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2026, 04:24 AM UTC

    This incident has been resolved.