IDEXX incident

ezyVet, VetRadar, SmartFlow- New Zealand Toll‑Free (0800) Support Number Unavailable

Major Ongoing View vendor source →

IDEXX is currently experiencing a major incident affecting ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System, which began 6h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 05:58 AM UTC
Resolved
Ongoing
Duration
● 5h 44m
Detected by Pingoru
Jun 17, 2026, 05:58 AM UTC

Affected components

ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System

Update timeline

  1. investigating Jun 17, 2026, 05:58 AM UTC

    Our NZ toll‑free support number (0800 399 838) is currently unavailable, and we are investigating this with our service provider. NZ customers trying to reach ezyVet, VetRadar, or SmartFlow support by phone can call 09 280 6210 for assistance in the meantime. We apologise for the disruption and will provide an update as soon as more information is available.