IDEXX experienced a major incident on June 15, 2026 affecting Diagnostic Integrations, lasting 12h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Diagnostic Integrations
Update timeline
- investigating Jun 15, 2026, 07:07 PM UTC
Antech, one of our third-party integrations, is currently experiencing an issue with HealthTracks and Antech Online. This is affecting the ability to order diagnostics in ezyVet. Please contact Antech directly or see https://www.healthtracks.com/ for further details.
- resolved Jun 16, 2026, 01:49 AM UTC
We have now heard back from the Antech Team who have confirmed that the performance issue they were experiencing has been resolved. You should now be able to request Antech Diagnostic Test Codes without any issues.