IDEXX incident

Vello icon not displaying for some ezyVet customers

Minor Resolved View vendor source →

IDEXX experienced a minor incident on June 2, 2026 affecting ezyVet Vello, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 04:49 PM UTC
Resolved
Jun 02, 2026, 11:01 PM UTC
Duration
6h 12m
Detected by Pingoru
Jun 02, 2026, 04:49 PM UTC

Affected components

ezyVet Vello

Update timeline

  1. investigating Jun 02, 2026, 04:49 PM UTC

    We are currently investigating an issue where the Vello icon is not displaying for some ezyVet customers. Our team is actively looking into the root cause. We will provide an update as soon as we have more information.

  2. resolved Jun 02, 2026, 11:01 PM UTC

    This incident has been resolved.