IDEXX incident

Vello icon not displaying for some ezyVet customers

Minor Ongoing View vendor source →

IDEXX is currently experiencing a minor incident affecting ezyVet Vello, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 04:49 PM UTC
Resolved
Ongoing
Duration
● 1h 13m
Detected by Pingoru
Jun 02, 2026, 04:49 PM UTC

Affected components

ezyVet Vello

Update timeline

  1. investigating Jun 02, 2026, 04:49 PM UTC

    We are currently investigating an issue where the Vello icon is not displaying for some ezyVet customers. Our team is actively looking into the root cause. We will provide an update as soon as we have more information.