IDEXX incident

Clinics are unable to DICOM sends images to VMS.

Major Ongoing View vendor source →

IDEXX is currently experiencing a major incident affecting VetMedStat and VMS Pro and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 07:08 PM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
May 21, 2026, 07:08 PM UTC

Affected components

VetMedStatVMS ProVMS18VMS Admin

Update timeline

  1. investigating May 21, 2026, 07:08 PM UTC

    We are currently investigating an issue with clinics being unable to send Dicom images to VMS.

  2. identified May 21, 2026, 07:53 PM UTC

    The issue has been identified and a fix is being implemented.