IDEXX incident

Delayed Radiology Results in VetConnect PLUS

IDEXX is currently experiencing a minor incident affecting Diagnostic Results and Web and 1 more component, which began 10 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 07:08 PM UTC
Resolved
Ongoing
Duration
● 10m
Detected by Pingoru
May 21, 2026, 07:08 PM UTC

Affected components

Diagnostic ResultsWebMobile

Update timeline

  1. investigating May 21, 2026, 07:08 PM UTC

    You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.