IDEXX experienced a minor incident on May 21, 2026 affecting Diagnostic Results and Web and 1 more component, lasting 17h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Diagnostic ResultsWebMobile
Update timeline
- investigating May 21, 2026, 07:08 PM UTC
You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
- resolved May 22, 2026, 01:06 PM UTC
This incident has been resolved.