IDEXX incident

DVMI - Sending DICOM images to DVMI

Notice Resolved View vendor source →

IDEXX experienced a notice incident on April 20, 2026 affecting DVMInsight, lasting 22h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 06:58 PM UTC
Resolved
Apr 21, 2026, 05:14 PM UTC
Duration
22h 15m
Detected by Pingoru
Apr 20, 2026, 06:58 PM UTC

Affected components

DVMInsight

Update timeline

  1. identified Apr 20, 2026, 06:58 PM UTC

    We have identified a known issue with DVMI and the ability to DICOM send. Our technical team is underway with a resolution and will be making updates to the application.

  2. monitoring Apr 20, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 05:14 PM UTC

    This incident has been resolved.