IDEXX incident

Slowness/Errors in VetConnect PLUS and Ordering API

Minor Resolved View vendor source →

IDEXX experienced a minor incident on December 12, 2025 affecting Diagnostic Results and Web and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 05:55 PM UTC
Resolved
Dec 12, 2025, 08:33 PM UTC
Duration
2h 37m
Detected by Pingoru
Dec 12, 2025, 05:55 PM UTC

Affected components

Diagnostic ResultsWebMobileOrdering - Reference Laboratory

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.