IDEXX incident

DVMIinsight - System slowness and errors while navigating through the application

Major Resolved View vendor source →

IDEXX experienced a major incident on February 6, 2026 affecting DVMInsight, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 01:47 PM UTC
Resolved
Feb 06, 2026, 02:55 PM UTC
Duration
1h 7m
Detected by Pingoru
Feb 06, 2026, 01:47 PM UTC

Affected components

DVMInsight

Update timeline

  1. investigating Feb 06, 2026, 01:47 PM UTC

    Currently, users are experiencing general system slowness and are running into errors while trying to navigate through cases in the application.

  2. monitoring Feb 06, 2026, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 02:55 PM UTC

    This incident has been resolved.