IDEXX experienced a minor incident on February 9, 2026 affecting DVMInsight, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
DVMInsight
Update timeline
- investigating Feb 09, 2026, 06:16 AM UTC
We are currently investigating this issue.
- investigating Feb 09, 2026, 06:20 AM UTC
Issue has been resolved, and things are back to normal.
- investigating Feb 09, 2026, 07:18 AM UTC
Normal
- resolved Feb 09, 2026, 01:02 PM UTC
The DVMInsight database is now working as expected.