Affected components
Diagnostic ResultsWebMobile
Update timeline
- investigating Feb 13, 2026, 11:21 AM UTC
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
- identified Feb 13, 2026, 12:08 PM UTC
The issue has been identified, and the team is currently working to plan and implement a fix
- identified Feb 13, 2026, 02:37 PM UTC
The team is still investigating potential fixes
- identified Feb 13, 2026, 04:46 PM UTC
We are continuing to investigate potential fixes.
- identified Feb 13, 2026, 06:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 13, 2026, 09:55 PM UTC
This incident has been resolved.
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