IDEXX incident

ezyVet Performance Issue - Medication List Loading Slow in Patient/Clinical Tab (ALL REGIONS)

Minor Resolved View vendor source →

IDEXX experienced a minor incident on February 24, 2026 affecting ezyVet Software: USA and Canada West and ezyVet Software: USA and Canada Central/East and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 08:16 PM UTC
Resolved
Feb 24, 2026, 10:09 PM UTC
Duration
1h 52m
Detected by Pingoru
Feb 24, 2026, 08:16 PM UTC

Affected components

ezyVet Software: USA and Canada WestezyVet Software: USA and Canada Central/EastezyVet Software: AustraliaezyVet Software: New ZealandezyVet Software: AsiaezyVet Software: Europe/Middle East/Africa

Update timeline

  1. identified Feb 24, 2026, 08:16 PM UTC

    Our Technical Team are currently investigating reports of Degraded Performance where Medication Lists are Loading Slow in Patient/Clinical Tab for ALL Regions. We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

  2. resolved Feb 24, 2026, 10:09 PM UTC

    This incident has been resolved.