IDEXX experienced a minor incident on March 17, 2026 affecting ezyVet Software: New Zealand, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
ezyVet Software: New Zealand
Update timeline
- investigating Mar 17, 2026, 09:13 PM UTC
Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the APSE2 region We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
- identified Mar 17, 2026, 10:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 10:06 PM UTC
This incident has been resolved.