IDEXX experienced a minor incident on April 8, 2026 affecting Diagnostic Results and Web and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Diagnostic ResultsWebMobile
Update timeline
- identified Apr 08, 2026, 03:05 PM UTC
We appreciate your patience while we fix an issue that may temporarily delay the display of new Diagnostic Imaging results. We hope to resolve the issue as quickly as possible and apologize for any inconvenience. To receive email notifications for service updates, visit status.idexxsoftware.com and subscribe to VetConnect PLUS updates.
- resolved Apr 08, 2026, 05:19 PM UTC
This incident has been resolved.