IDEXX incident

DataPoint - Excessive delays in sync processing

Minor Resolved View vendor source →

IDEXX experienced a minor incident on April 9, 2026 affecting DataPoint-API, lasting 22h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 03:13 PM UTC
Resolved
Apr 10, 2026, 02:11 PM UTC
Duration
22h 58m
Detected by Pingoru
Apr 09, 2026, 03:13 PM UTC

Affected components

DataPoint-API

Update timeline

  1. investigating Apr 09, 2026, 03:13 PM UTC

    We are experiencing a temporary delay in our batch sync process, which may cause slower data updates for some sites.

  2. monitoring Apr 09, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 02:11 PM UTC

    This incident has been resolved.