IDEXX incident

VetMedStat, VMS Pro, VMS Admin degradation in preformance

Notice Resolved View vendor source →
Started
Apr 10, 2026, 04:33 PM UTC
Resolved
Apr 10, 2026, 07:30 PM UTC
Duration
2h 56m
Detected by Pingoru
Apr 10, 2026, 04:33 PM UTC

Affected components

VetMedStatVMS ProVMS Admin

Update timeline

  1. investigating Apr 10, 2026, 04:33 PM UTC

    We’re investigating reports of system lag and errors affecting VetMedStat, VMS Pro, and VMS Admin. Thank you for your patience as we work to restore full performance.

  2. monitoring Apr 10, 2026, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 07:30 PM UTC

    This incident has been resolved.

Looking to track IDEXX downtime and outages?

Pingoru polls IDEXX's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when IDEXX reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track IDEXX alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring IDEXX for free

5 free monitors · No credit card required