IDEXX experienced a minor incident on April 13, 2026 affecting ezyVet Software: USA and Canada Central/East, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
ezyVet Software: USA and Canada Central/East
Update timeline
- investigating Apr 13, 2026, 10:28 PM UTC
Our Technical Team are currently investigating reports of Degraded Performance occurring with ezyVet in the USE1 Region. We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
- resolved Apr 13, 2026, 11:10 PM UTC
This issue has been resolved and the monitoring period has successfully passed. All systems are back to operational levels and functioning as expected. Thank you for your patience as we worked through resolving this issue.