IDEXX incident

VMS - Users are unable to access VetMedStat applications.

Notice Resolved View vendor source →
Started
Apr 14, 2026, 09:41 PM UTC
Resolved
Apr 15, 2026, 12:00 AM UTC
Duration
2h 19m
Detected by Pingoru
Apr 14, 2026, 09:41 PM UTC

Affected components

VetMedStatVMS ProVMS18VMS Admin

Update timeline

  1. investigating Apr 14, 2026, 09:41 PM UTC

    We are currently investigating an issue with users being unable to access VetMedStat applications (Including VMS Pro and VMS Admin).

  2. monitoring Apr 14, 2026, 10:36 PM UTC

    The apps are back up and running. We will continue to monitor. Users may still see intermittent access issues.

  3. identified Apr 14, 2026, 11:10 PM UTC

    The team needs to make some additional changes. The applications will be down while those changes are made.

  4. monitoring Apr 14, 2026, 11:16 PM UTC

    The apps are back up and running. We will continue to monitor the applications to make sure these new changes resolve the issue.

  5. resolved Apr 15, 2026, 12:00 AM UTC

    This incident has been resolved.

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