IBM Apptio incident

Azure Credentials expiration potentially causing Scheduled and Ad Hoc Upload/Export Failures in TBM Studio, Including Datalink runs

Resolved after 6 hours 10 minutes, affecting Costing, Billing, Demand and TBM Studio and Datalink, on December 14, 2025.

monitoring Dec 14, 2025, 09:18 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 14, 2025, 08:52 AM UTC
Resolved
Dec 14, 2025, 03:03 PM UTC
Duration
6h 10m
Detected by Pingoru
Dec 14, 2025, 08:52 AM UTC

Affected components

Costing, Billing, Demand and TBM StudioDatalink

Update timeline

  1. investigating Dec 14, 2025, 08:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 14, 2025, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 14, 2025, 03:03 PM UTC

    This incident has been resolved.

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