IBM Apptio incident
Datalink: Cross-Environment Apptio Copy Table Connectors Failing
IBM Apptio experienced a minor incident on October 15, 2026 affecting Datalink and Datalink and 1 more component, lasting 20h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2026, 02:42 PM UTC
We are currently experiencing an issue with Datalink Apptio Copy Table connectors failing.
- identified Oct 15, 2026, 03:49 PM UTC
We identified the issue and have released a fix to production. The update is currently being rolled out across the connector platform and may take up to 15 hours to reach all environments. As a mitigation, customers can manually retry failed connector runs or reschedule them to run again after 24 hours. Once the rollout has fully propagated, connector executions should complete successfully. We are continuing to monitor the rollout and will provide another update as more information becomes available.
- identified Oct 16, 2026, 01:06 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 16, 2026, 06:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 11:22 AM UTC
This incident has been resolved and all connectors now should be running successfully.