Is Hypercare down?
Last checked 22d agoNo incidents right now.
Hypercare is operational right now. Last checked 22d ago; the most recent incident resolved 26d ago.
Real-time Hypercare status, recent outages, and incident history — pulled directly from Hypercare's official status page at https://status.hypercare.com every 5 minutes. Pingoru tracks 25 Hypercare services and has captured 13 incidents in the last 90 days (97.64% uptime). Get email, Slack, Discord, or webhook alerts the moment Hypercare reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Login and Single Sign On (Canadian Region)Login and Single Sign On (U.S. Region)Virtual Pager (U.S. Region)Messaging (Canadian Region)Messaging (U.S. Region)Notifications and Real-Time Syncing (Canadian Region)Notifications and Real-Time Syncing (U.S. Region)File Attachments (Canadian Region)File Attachments (U.S. Region)Viewing Who is On-Call (Canadian Region)
Timeline · 5 updates
- investigating · Jul 05, 2026, 03:21 AM UTC
We're observing intermittent interruptions to Hypercare services. We're investigating the issue.
- identified · Jul 05, 2026, 03:31 AM UTC
The issue has been identified to be related to a cloud service maintenance.
- identified · Jul 05, 2026, 03:47 AM UTC
The engineers have restarted the service. Services are back to operational. We're monitoring the cloud service maintenance progress.
- monitoring · Jul 05, 2026, 04:12 AM UTC
Services are back to operational since 11:30pm. We're monitoring the cloud service maintenance progress.
- resolved · Jul 05, 2026, 11:16 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Login and Single Sign On (Canadian Region)Messaging (Canadian Region)Notifications and Real-Time Syncing (Canadian Region)File Attachments (Canadian Region)Viewing Who is On-Call (Canadian Region)Code Teams (Canadian Region)Self-serve Scheduling (Canadian Region)Administration and Scheduling (Canadian Region)API & Integrations (Canadian Region)Virtual Pager (Canadian Region)
Timeline · 4 updates
- monitoring · Jun 01, 2026, 01:43 PM UTC
We noticed an intermittent slowdown for Hypercare services in the Canada region at 9:11am. The issue has been identified and implemented a fix. All services are operational as at 9:28am and we're closely monitoring.
- identified · Jun 01, 2026, 02:03 PM UTC
We're seeing slowdown to some Hypercare services. We're looking into the issue.
- monitoring · Jun 01, 2026, 02:20 PM UTC
All services are operational. We're monitoring the services closely.
- resolved · Jun 01, 2026, 04:51 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- File Attachments (Canadian Region)Virtual Pager (Canadian Region)
Timeline · 5 updates
- investigating · May 29, 2026, 03:27 PM UTC
We identified an issue with file attachment uploads on the Hypercare platform in the Canada region. We're currently investigating the issue.
- identified · May 29, 2026, 03:39 PM UTC
We have identified the issue and working on a fix.
- monitoring · May 29, 2026, 03:49 PM UTC
A fix has been implemented and file upload is operational.
- monitoring · May 29, 2026, 04:17 PM UTC
The incident is resolved.
- resolved · May 29, 2026, 04:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Login and Single Sign On (U.S. Region)Virtual Pager (U.S. Region)Messaging (U.S. Region)Notifications and Real-Time Syncing (U.S. Region)File Attachments (U.S. Region)Viewing Who is On-Call (U.S. Region)Code Teams (U.S. Region)Self-serve Scheduling (U.S. Region)Administration and Scheduling (U.S. Region)API & Integrations (U.S. Region)
Timeline · 3 updates
- identified · May 03, 2026, 03:03 AM UTC
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
- monitoring · May 03, 2026, 03:06 AM UTC
Services are restored and we are continuing to monitor.
- resolved · May 03, 2026, 03:27 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Messaging (Canadian Region)Notifications and Real-Time Syncing (Canadian Region)File Attachments (Canadian Region)Viewing Who is On-Call (Canadian Region)Code Teams (Canadian Region)
Timeline · 5 updates
- identified · May 03, 2026, 01:36 AM UTC
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
- monitoring · May 03, 2026, 01:41 AM UTC
Real time notifications are restored and we are continuing to monitor the issue.
- identified · May 03, 2026, 02:21 AM UTC
Partial interruption to services are being experienced due to maintenance work on Hypercare's cloud services provider. Intermittent interruptions may be experienced in the next 5-10 minutes.
- monitoring · May 03, 2026, 02:30 AM UTC
All core services are now operational and we are continuing to monitor.
- resolved · May 03, 2026, 03:27 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Jul 05, 2026, 03:21 AM UTC · Resolved Jul 05, 2026, 11:16 AM UTC · 7h 55m
- Started Jun 01, 2026, 01:43 PM UTC · Resolved Jun 01, 2026, 04:51 PM UTC · 3h 7m
- Started May 29, 2026, 03:27 PM UTC · Resolved May 29, 2026, 04:41 PM UTC · 1h 13m
- Started May 03, 2026, 03:03 AM UTC · Resolved May 03, 2026, 03:27 AM UTC · 23m
- Started May 03, 2026, 01:36 AM UTC · Resolved May 03, 2026, 03:27 AM UTC · 1h 51m