Hyland incident

Issues with WOPI Integration

Minor Resolved View vendor source →

Hyland experienced a minor incident on June 3, 2025 affecting AWS Frankfurt (AMS/QEF), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 02:57 PM UTC
Resolved
Jun 03, 2025, 03:21 PM UTC
Duration
23m
Detected by Pingoru
Jun 03, 2025, 02:57 PM UTC

Affected components

AWS Frankfurt (AMS/QEF)

Update timeline

  1. investigating Jun 03, 2025, 02:57 PM UTC

    Issues with WOPI Integration has been identified. Hyland is working on investigating the issue.

  2. resolved Jun 03, 2025, 03:21 PM UTC

    Issue was identified internal only. No impact to customer facing WOPI integration. If you are having issues with WOPI, please contact your first line of support.