Hyland experienced a major incident on February 26, 2025 affecting London, UK (LHR), lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
London, UK (LHR)
Update timeline
- investigating Feb 26, 2025, 11:26 AM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Feb 26, 2025, 11:39 AM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- monitoring Feb 26, 2025, 11:45 AM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- monitoring Feb 26, 2025, 11:45 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 26, 2025, 01:04 PM UTC
This incident has been resolved.