Hyland incident

Increased error rates have been identified

Minor Resolved View vendor source →

Hyland experienced a minor incident on March 4, 2025 affecting Boyers, USA (PIT), lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 02:44 PM UTC
Resolved
Mar 04, 2025, 05:02 PM UTC
Duration
2h 18m
Detected by Pingoru
Mar 04, 2025, 02:44 PM UTC

Affected components

Boyers, USA (PIT)

Update timeline

  1. investigating Mar 04, 2025, 02:44 PM UTC

    Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

  2. identified Mar 04, 2025, 03:36 PM UTC

    Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

  3. monitoring Mar 04, 2025, 03:47 PM UTC

    Hyland believes the issue is resolved. We are still actively monitoring.

  4. resolved Mar 04, 2025, 05:02 PM UTC

    Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.