Hyland incident

Increased error rates have been identified

Minor Resolved View vendor source →

Hyland experienced a minor incident on April 21, 2025 affecting Boyers, USA (PIT), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 02:32 PM UTC
Resolved
Apr 21, 2025, 03:24 PM UTC
Duration
51m
Detected by Pingoru
Apr 21, 2025, 02:32 PM UTC

Affected components

Boyers, USA (PIT)

Update timeline

  1. investigating Apr 21, 2025, 02:32 PM UTC

    Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

  2. identified Apr 21, 2025, 03:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2025, 03:24 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.