HubSpot incident

Activities and Events features are currently impaired for some customers

Notice Resolved View vendor source →

HubSpot experienced a notice incident on April 9, 2026 affecting CRM and Reports, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 02:50 PM UTC
Resolved
Apr 09, 2026, 04:53 PM UTC
Duration
2h 2m
Detected by Pingoru
Apr 09, 2026, 02:50 PM UTC

Affected components

CRMReports

Update timeline

  1. monitoring Apr 09, 2026, 02:50 PM UTC

    We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

  2. monitoring Apr 09, 2026, 03:53 PM UTC

    We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

  3. resolved Apr 09, 2026, 04:53 PM UTC

    Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database configuration. The issue is now fully resolved.