HubSpot incident

"HubSpot Email Reply Functionality Fails"

Notice Resolved View vendor source →
Started
Mar 25, 2026, 08:56 PM UTC
Resolved
Mar 25, 2026, 09:17 PM UTC
Duration
20m
Detected by Pingoru
Mar 25, 2026, 08:56 PM UTC

Affected components

CRMSales Tools

Update timeline

  1. investigating Mar 25, 2026, 08:56 PM UTC

    We are investigating an issue impacting Email replies. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved Mar 25, 2026, 09:17 PM UTC

    Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

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