HubSpot incident

North America email delivery is unavailable for some customers

Notice Resolved View vendor source →

HubSpot experienced a notice incident on July 30, 2025 affecting Marketing Tools, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 03:38 PM UTC
Resolved
Jul 30, 2025, 04:20 PM UTC
Duration
41m
Detected by Pingoru
Jul 30, 2025, 03:38 PM UTC

Affected components

Marketing Tools

Update timeline

  1. investigating Jul 30, 2025, 03:38 PM UTC

    North America email delivery isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  2. monitoring Jul 30, 2025, 04:09 PM UTC

    We've addressed the issue that caused email delivery to be unavailable since 11:03 AM EDT (UTC -04:00) on Jul 30, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

  3. resolved Jul 30, 2025, 04:20 PM UTC

    North America email delivery is now fully operational. During the incident, email delivery may have been delayed for up to an hour for some customers. We've identified and addressed the root cause of the issue. No data was lost.