HubSpot incident
Some HubSpot features are unavailable for some customers
HubSpot experienced a notice incident on August 29, 2025 affecting CRM and Marketing Tools and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2025, 06:49 AM UTC
Some HubSpot features aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- identified Aug 29, 2025, 07:02 AM UTC
We've identified the issue that's caused some features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- monitoring Aug 29, 2025, 07:25 AM UTC
We've addressed the issue that caused some HubSpot features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- monitoring Aug 29, 2025, 07:54 AM UTC
We've addressed the issue that caused some HubSpot features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
- resolved Aug 29, 2025, 08:20 AM UTC
All HubSpot features are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and all features should be working properly. No data was lost.