HubSpot incident

Global search is unavailable for some customers

Notice Resolved View vendor source →

HubSpot experienced a notice incident on September 9, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 06:46 PM UTC
Resolved
Sep 09, 2025, 07:13 PM UTC
Duration
26m
Detected by Pingoru
Sep 09, 2025, 06:46 PM UTC

Update timeline

  1. investigating Sep 09, 2025, 06:46 PM UTC

    Global search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  2. investigating Sep 09, 2025, 07:06 PM UTC

    Global Search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

  3. resolved Sep 09, 2025, 07:13 PM UTC

    Global Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.