HubSpot incident

outbound calling is unavailable for some customers

Notice Resolved View vendor source →

HubSpot experienced a notice incident on October 2, 2025 affecting Sales Tools, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 03:31 PM UTC
Resolved
Oct 02, 2025, 04:00 PM UTC
Duration
28m
Detected by Pingoru
Oct 02, 2025, 03:31 PM UTC

Affected components

Sales Tools

Update timeline

  1. identified Oct 02, 2025, 03:31 PM UTC

    We've identified the issue that's caused outbound calling to be unavailable since 10:32 AM EDT (UTC -04:00) on Oct 2, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 3 hours.

  2. resolved Oct 02, 2025, 04:00 PM UTC

    Outbound calling is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Outbound calling should be working properly. No data was lost.