HRS incident

IMN Room Repo is down

Resolved after 4 hours 38 minutes, affecting Connect and Corporate Booking Portal and 1 more, on September 23, 2026.

resolved Sep 23, 2026, 12:31 PM UTC

Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

Started
Sep 23, 2026, 07:52 AM UTC
Resolved
Sep 23, 2026, 12:31 PM UTC
Duration
4h 38m
Detected by Pingoru
Sep 23, 2026, 07:52 AM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APIGDS AppsAmadeus Cryptic

Update timeline

  1. investigating Sep 23, 2026, 07:52 AM UTC

    We are currently experiencing issues with one of our internal services, which may be impacting service availability. We apologize for the inconvenience and are actively working to resolve the issue.

  2. resolved Sep 23, 2026, 12:31 PM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

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