HRS incident

Availability And Booking Failure

Resolved after 1 hour 6 minutes, affecting Connect and Corporate Booking Portal and 1 more, on October 25, 2026.

resolved Oct 25, 2026, 02:59 AM UTC

Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

Started
Oct 25, 2026, 01:52 AM UTC
Resolved
Oct 25, 2026, 02:59 AM UTC
Duration
1h 6m
Detected by Pingoru
Oct 25, 2026, 01:52 AM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API Connects

Update timeline

  1. investigating Oct 25, 2026, 01:52 AM UTC

    We are currently experiencing service degradation for solemelia . We are actively working to resolve the issue and restore normal service as quickly as possible.

  2. resolved Oct 25, 2026, 02:59 AM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

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