HRS Outage History

HRS is up right now

There were 6 HRS outages since February 3, 2026 totaling 15h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hrs.com

Major February 27, 2026

Service Corporate Booking Portal seems to be down

Detected by Pingoru
Feb 27, 2026, 12:11 AM UTC
Resolved
Feb 27, 2026, 12:22 AM UTC
Duration
10m
Affected: Corporate Booking Portal
Timeline · 2 updates
  1. investigating Feb 27, 2026, 12:11 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Feb 27, 2026, 12:22 AM UTC

    Service is back up.

Read the full incident report →

Minor February 23, 2026

Service HRS Web Service API seems to be down

Detected by Pingoru
Feb 23, 2026, 08:31 AM UTC
Resolved
Feb 23, 2026, 08:34 AM UTC
Duration
2m
Affected: HRS Web Service API
Timeline · 2 updates
  1. investigating Feb 23, 2026, 08:31 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Feb 23, 2026, 08:34 AM UTC

    Service is back up.

Read the full incident report →

Minor February 23, 2026

Service Mobile seems to be down

Detected by Pingoru
Feb 23, 2026, 08:31 AM UTC
Resolved
Feb 23, 2026, 08:36 AM UTC
Duration
5m
Affected: Mobile
Timeline · 2 updates
  1. investigating Feb 23, 2026, 08:31 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Feb 23, 2026, 08:36 AM UTC

    Service is back up.

Read the full incident report →

Minor February 19, 2026

BCOM Booking Failure

Detected by Pingoru
Feb 19, 2026, 06:46 AM UTC
Resolved
Feb 19, 2026, 11:25 AM UTC
Duration
4h 38m
Affected: CRS API Connects
Timeline · 5 updates
  1. investigating Feb 19, 2026, 06:46 AM UTC

    Hi, We are currently experiencing a service degradation impacting BCOM bookings, with a 34% failure rate. The issue has been escalated to BCOM, and we are awaiting their response. This service disruption may impact operational performance. Sorry for the inconvenience caused.

  2. investigating Feb 19, 2026, 08:49 AM UTC

    Issue is still ongoing and we are waiting for a response from BCOM

  3. investigating Feb 19, 2026, 10:50 AM UTC

    The issue remains unresolved. BCOM is actively working on a fix.

  4. investigating Feb 19, 2026, 11:18 AM UTC

    The issue for BCOM has been resolved

  5. resolved Feb 19, 2026, 11:25 AM UTC

    The issue for Radisson has been resolved

Read the full incident report →

Minor February 18, 2026

Availability Requests Failure for AMADEUS

Detected by Pingoru
Feb 18, 2026, 06:51 AM UTC
Resolved
Feb 18, 2026, 05:09 PM UTC
Duration
10h 18m
Affected: CRS API Connects
Timeline · 2 updates
  1. investigating Feb 18, 2026, 03:51 PM UTC

    Dear customer, We are investigating a disruption in one of our CRS provider service (AMADEUS) from last 5 hours and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding.

  2. resolved Feb 18, 2026, 05:09 PM UTC

    The Issue has been resolved now.

Read the full incident report →

Minor February 9, 2026

Solmelia Service Degradation

Detected by Pingoru
Feb 09, 2026, 01:37 PM UTC
Resolved
Feb 09, 2026, 02:02 PM UTC
Duration
24m
Affected: CRS API Connects
Timeline · 2 updates
  1. investigating Feb 09, 2026, 01:37 PM UTC

    HRS is facing issues with SOLMELIA, 100% of the availability requests are getting failed. There might be cases some properties are not visible to the user. We will update you on the status once this is fixed.

  2. resolved Feb 09, 2026, 02:02 PM UTC

    All the services are restored and is running in the optimal range now. Thanks.

Read the full incident report →

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